If you have questions regarding your previously purchased downloads please read the change in policy below.
We launched our new online store on March 15, 2017, and on that day we sent an email to every customer who has purchased a digital download with us in the past. In that email we stated that every customer had 90 days to retrieve their downloads off the old store.
We have changed our policy with downloads, any new downloads placed in this store will be available for 30 days.
If you haven’t downloaded your purchases off the old server we apologize but those downloads have expired and are no longer available.
If you need additional assistance, please email one of our customer service reps at firstname.lastname@example.org and they’ll be happy to assist you.
Bethel Media Customer Service