Customer Reviews

Based on 3 reviews
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Kairos Ministries Kairos Ministries
Only received PDF

I’ve emailed with a request for help but have not received any. I now own 10 audio downloads, have “used” two but all I get is a pdf, and I can’t get anyone to reply.

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Alfred Paz
Link did not work, so I have no audio to listen to just a pdf. Order ID 278959

Hi Alfred, Thank you so much for writing to us! We wanted to let you know that we have received your email. We are forwarding it to the person who will be able to help you the best. They will respond to you as quickly as they are able.
Have a great week, Nicole (this is Nicole's response) Alfred Paz

Front Office | Administration Team
bethelredding.com l bethel.com

E
Eliza Whittemore
Need help

I’m extremely frustrated by the lack of communication with your customer support. I downloaded the link but only a coverpage opened. I emailed for help to see if I was not doing it correctly and received a reply 3 days later saying the audios will not be available for 4-5 weeks. I replied asking why the cover page suggested “listening now” but again have not had a reply. Please help! Im in another country and cannot easily call so Ive relied on email.